SB 82 Triage Crisis Services Evaluation

The California State Evaluation and Learning Support (Cal SEALS) is a 5-year evaluation of SB 82 Triage Crisis Services programs operating in 20 California counties.1 The programs hire personnel to increase access to crisis services in different settings such as clinics, emergency rooms, schools, and jails. These crisis services are intended to reduce the placement of individuals in restrictive settings such as hospitals or jails, which are costly and inefficient. For a description of the S.B. 82 Triage grant program, please visit https://mhsoac.ca.gov/what-we-do/triage.

UC Davis and UCLA Behavioral Health Centers of Excellence jointly conduct the evaluation of three SB 82 Triage Crisis Service program categories: 15 adult/TAY programs, 10 child/youth (ages 0-21) programs, and four school-county collaboration programs.

UC Davis leads the evaluation of county programs serving adult and TAY clients. UCLA leads the evaluation of county programs serving child and youth clients, and school county collaborative programs designed to support a continuum of services in schools.

Evaluation of county crisis services programs includes tracking program implementation and measuring the achievement of the following outcomes:

  1. Improving client wellness
  2. Enhancing collaboration across service sectors
  3. Reducing psychiatric emergency department visits
  4. Reducing psychiatric inpatient hospitalization
  5. Reducing law enforcement involvement
  6. Improving school outcomes for children and youth

UC Davis and UCLA have formed community partnered advisory committees to provide advice and feedback on the design and implementation of the evaluation plans. The statewide evaluation will be completed in 2022.

Some counties operate multiple Triage programs - adult/TAY, child/youth, or school-county collaborative programs.


Project Goals:

To develop an evaluation strategy to understand program context and how programs are being implemented, and to measure key outcomes. The project will provide an understanding of best practices in providing crisis services to scale-up successful programs across the State.

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